Contact Support

Get help from our expert support team

Email Support

24-48 hour response

Best for non-urgent issues and detailed technical questions

support@thelabtools.com

Live Chat

Instant response

Available Monday-Friday, 9 AM - 6 PM EST for immediate assistance

Phone Support

Enterprise only

Direct phone support for enterprise customers with SLA

1-800-LAB-TOOL

Send us a Message

Response Times

General Inquiry24-48 hours
Technical Support12-24 hours
Urgent Issues2-4 hours
Enterprise SLA1 hour

Office Location

Filliaux Industries

123 Innovation Drive

Research Triangle Park, NC 27709

United States

Support Hours:

Monday - Friday

9:00 AM - 6:00 PM EST